Privacy Policy

This privacy policy sets out how Terrific Promotional Merchandise Ltd collects, uses, maintains and protects any information you provide whilst using our services. This statement and our practices relating to data collection and usage have been developed in compliance with relevant data protection legislation, namely the Data Protection Act 1998.

Terrific Promotional Merchandise Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Terrific Promotional Merchandise Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What information we collect

We may collect the following information:

  • Name
  • Contact information including telephone number and e-mail address
  • Location and mailing address
  • Demographic information such as preferences and interests
  • Other information relevant to customer surveys and/or offers

We may also collect various non-personal identification information including browser name, type of computer used, means of connection to our site such as operating system, internet service providers and other similar information.

Web Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Using your information

Terrific Promotional Merchandise Ltd may use the collected information for the following:

  • To provide our services - Much of the information we collect is directly relevant to the services we provide.
  • To keep record internally - We may use your information to keep record of the service we have provided.
  • To improve customer service - We may use your information and feedback to help us improve our products and services.
  • To provide general information - We may use the contact information you have provided to notify you of any new products, special offers or any other information we think may be of interest to you. You may elect to opt-out of receiving such communications. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • To conduct general market research - From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. You may elect to opt-out of receiving such communications.

Protecting your information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Terrific Promotional Merchandise Ltd, Wellington House, 90-92 Butt Road, Colchester CO3 3DA. If you believe that any information we hold on you is outdated, incorrect or incomplete, please notify us and we will promptly make the appropriate amendments.

Your acceptance of this Policy

By using this site and our services, you signify your acceptance of this policy and consent to the processing of provided data as described in this policy. Your continued use of this site and our service following any changes to this policy will be considered to be acceptance of those changes.

Contacting Us

If you have any queries about this privacy policy or our practices relevant to data collection and usage, please do not hesitate to contact us via email or telephone.

We treat every customer and order as unique. To get a personalised project quote, please fill out the form below and we'll get back to you within 1 working day.

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